Privacy Policy

1. Introduction

netSpartan Secure Network Solutions Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our contact form on our website. This Privacy Policy explains what information we collect, why we collect it, how we use it, and under what circumstances we share or retain it.

2. Information We Collect

When you request information or contact us via our form, we may collect the following personal data:

• First Name
• Last Name
• Email Address
• Phone Number
• Company Name
• Inquiry Message

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Responding to your inquiries or support requests
• Communicating with you about our services
• Improving our services, including usability and customer experience
• Ensuring security, and performing internal operations and troubleshooting

We will not use your data for marketing unless you have explicitly consented to receive such communications.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Performance of a contract or to take steps prior to entering into a contract (e.g. responding to your inquiry).
• Compliance with legal obligations.
• Our legitimate interests, provided your rights do not override those interests (for example, maintaining security and improving our services).

5. Data Storage, Retention, and Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include technical, administrative, and physical safeguards.

Your information is stored on secure servers. We use encryption in transit and where appropriate at rest.

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce our agreements, and for security purposes.

6. Disclosure of Personal Information

We will not sell your personal information. We only disclose it when necessary:

• To trusted service providers who perform services on our behalf and have agreed to keep the information confidential.
• When required by law, court order, or other legal obligation.
• To protect our rights or property, or those of others.

7. Cookies, Logs & Third‑Party Tools

Our contact form itself does not use cookies or tracking technologies beyond what is necessary for the web server and hosting infrastructure. However, our website may use log files, analytics tools, or similar services to understand site usage trends and to keep our site secure.

Any third‑party tools we use will have their own privacy policies; we encourage you to review those.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information.
• The right to correct inaccurate or incomplete information.
• The right to request deletion or suppression of your personal data, subject to legal obligations.
• The right to object to certain processing or ask us to restrict usage.

To exercise these rights, please contact us at privacy@netspartan.ca. We will respond to your requests in accordance with applicable law.

9. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. If we do, we will post the updated version on this page and update the “Effective Date.” Your continued use of our contact form following such changes will constitute acceptance of those changes.

10. Contact Information

If you have any questions about this Privacy Policy, or if you wish to access, correct, or delete your personal information, or otherwise exercise your rights, you may contact us:

netSpartan Secure Network Solutions Inc.
Email: privacy@netspartan.ca
Website: www.netspartan.ca